Help Center
How Can We Help You?
Find answers to common questions about our automation services, onboarding process, billing, and more.
Free 30-min audit. Written report in 48 hours.
Getting Started
New to Builts AI? Start here.
4 articles
How It Works
Our process, timelines, and deliverables.
4 articles
Billing & Pricing
Plans, invoicing, and payment details.
3 articles
Integrations & Tools
Connecting your existing platforms.
3 articles
Maintenance & Support
Ongoing optimization and issue resolution.
2 articles
Security & Privacy
How we protect your data and systems.
3 articles
Getting Started
New to Builts AI? Start here.
We engineer automation systems for businesses. We connect your existing tools into workflows that handle sales follow-ups, customer support, booking, invoicing, and dozens of other repetitive processes so your team can focus on strategy and growth.
CEOs, founders, and operations leaders at small-to-midsize businesses (5-500 employees) who are spending too much time and money on manual processes. If your team is drowning in repetitive tasks or hiring just to keep up, we can help.
Book a free 30-minute automation audit. You walk us through your day-to-day operations, and we dig into the 2-3 bottlenecks costing you the most time and money. Within 48 hours, you'll receive an Automation Opportunity Report with estimated savings and a prioritized plan. No obligation either way.
You do most of the talking. We spend 30 minutes understanding how your business actually runs, who does what, and where things slow down. No product demo, no pitch. After the call, you'll receive your Automation Opportunity Report within 48 hours with a summary of the problems we found, estimated savings for each bottleneck, and a prioritized roadmap.
How It Works
Our process, timelines, and deliverables.
Three phases: (1) Audit — we map your workflows and find the highest-ROI opportunities. (2) Build — we design and engineer your system, typically live within 2-3 weeks. (3) Optimize — we monitor, refine, and scale as your business grows. You're involved at key checkpoints, but we handle all the technical work.
Most systems are live within 2-3 weeks. Complex multi-department builds may take 4-6 weeks. You'll get a clear timeline during the audit.
No. We handle everything from design to deployment. You just need to understand your own operations, which you already do.
Minimal. We build around the tools your team already uses. When needed, we provide walkthrough sessions and documentation. Most teams are up to speed in a day or two.
Billing & Pricing
Plans, invoicing, and payment details.
We price based on scope and complexity, not a one-size-fits-all tier. After the free audit, you'll receive a custom proposal with costs, projected ROI, and timeline. No hidden fees.
Everything you need to keep your automations running and improving: issue fixes, system monitoring, lifetime AI upgrades, team training, quarterly audits, version upgrades, ROI reporting, and quarterly strategy calls.
No. Month-to-month, cancel with 30 days notice. Most clients stay because the value compounds over time. Each quarterly audit identifies new automation opportunities that save even more.
Integrations & Tools
Connecting your existing platforms.
500+ applications including CRMs (HubSpot, Salesforce, Zoho), calendars (Google Calendar, Calendly), email (Gmail, Outlook), accounting (QuickBooks, Xero), project management (Asana, Monday.com), and more. If your team uses it, we can connect it.
No. We build around the tools you already use. No rip-and-replace, no new platforms to learn.
Yes. If it has an API or webhooks, we can integrate it. For legacy systems, we use workarounds like database connections or email parsing. And when you add new tools later, we fold them into your existing workflows as part of maintenance. No rebuilds.
Maintenance & Support
Ongoing optimization and issue resolution.
System monitoring, bug fixes, performance tuning, workflow updates, and continuous optimization. We proactively catch issues before they affect your operations and regularly add new workflows or expand existing ones as your business evolves.
Email hello@builts.ai or use our contact page. Maintenance clients get responses within 4 business hours for standard requests and within 1 hour for critical issues. We monitor proactively, so we often fix things before you notice them.
Security & Privacy
How we protect your data and systems.
Only authorized engineers working on your project have access, and only to the extent needed. We never sell or share your data. All access is logged, and credentials are stored with industry-standard encryption. Access is revoked the moment it's no longer needed.
Yes. Encrypted connections (SSL/TLS) for all integrations, least-privilege access, and built-in error handling to prevent data leaks.
We design with PIPEDA (Canada), GDPR, and other applicable regulations in mind. If your industry has specific compliance requirements, we accommodate them in the architecture.
Still Have Questions?
A real human will get back to you within 24 hours. No bots, no runaround.
Ready to Automate Your Operations?
Free 30-minute call. Written report in 48 hours.