AI customer service for real estate agents, brokerages & property management.

We integrate with all the major real estate CRMs — Follow Up Boss, KW Command, Chime, BoomTown, kvCORE, Sierra Interactive, Wise Agent, and most cloud-based brokerage tools. The AI logs every conversation, qualifies leads against your criteria, scores them, and routes them to the right agent based on your team's specialties or rotation. No double entry, no separate dashboard to check.

Yes. We connect to ShowingTime, Aligned Showings, BrokerBay, or your direct showing platform so the AI can check availability for both the listing agent and the prospective buyer's agent, propose times, and book the showing. For listings with showing restrictions (occupied, lockbox protocols, special instructions), the AI surfaces those rules so the buyer knows what to expect.

For property management, the AI handles maintenance request intake — categorizes urgency (emergency vs routine), captures photos and details, dispatches to the right vendor based on issue type, and updates the tenant with status. Routine requests get handled without you ever touching them. Emergencies (water leaks, no heat in winter, security issues) get escalated to your on-call protocol immediately.

Under 60 seconds, every time, day or night. According to MIT's lead response study, contacting a lead within 5 minutes makes you 21x more likely to qualify them than waiting 30 minutes. Our AI hits sub-60-second response on Zillow, Realtor.com, your website forms, GMB messages, social DMs — every channel. The AcquireX Properties team in our case study below tripled portfolio capacity using exactly this approach.

Both. The AI runs your qualifying questions naturally in conversation — budget range, timeline, financing, must-haves, location preferences — and scores the lead against your criteria. Hot leads (pre-approved, motivated, fits your inventory) get routed to an agent immediately with a callback offer. Long-term leads (12+ month timeline) enter a nurture sequence and get re-engaged at the right moment.

IDX-bundled chatbots can't see your CRM, your team's calendar, or your real listings inventory. They give canned responses, capture an email, and hand off everything to you. Our AI is trained on your specific listings (price, status, days on market, hidden inventory), your team's availability, your qualifying criteria, and your CRM data. It does the actual work — qualifies, books showings, schedules calls, follows up — instead of just collecting contact info.

Most real estate AI customer service systems are live within 4-6 weeks. We need access to your CRM and showing platform, examples of your typical lead conversations (we extract these from your last 30 days of inquiries if you don't have them documented), and your qualifying criteria. We handle integration, training, testing, and tuning.

No — it lets them focus on the work that actually needs them. Most brokerages we work with redirect their team from answering routine inquiries and scheduling showings to nurturing high-value leads, prepping listings, and managing transactions. The AI handles volume; humans handle the relationship-driven work that closes deals.